Saying that this is the company ‘where the smartest students come to learn’ made us wonder – what can ukessays.com teach students in the UK? The website is filled with thousands of free essays in the form of samples, but they are all written in different quality and writing style, which is not really an indication as to what the company offers.
The list of services at Ukessays is solid, but not really exhaustive. It includes essays, assignments, coursework, dissertations, literature reviews and report writing, which is quite a limited list for those who want to order all their papers from one source.
But, even though the company lacks some commonly assigned papers such as book reviews, movie reviews and even research and term papers, they do offer an interesting choice of other services. Here you can find PowerPoint presentations, exam revision notes and answers and reflective practice answers.
The second group of services is oriented toward teaching the student, which is why the company’s quote says ‘where the smartest students come to learn’. Seeing that their logo is based around teaching, we are guessing this is the main focus of this writing company, not paper writing.
Pricing and Discount Options
Ukessays.com offers outrageous prices! An essay with a seven-day deadline and Undergraduate 2:2 grade comes at $156 per page. This makes for one of the most expensive companies we have ever seen, which is a huge disadvantage for students who struggle with limited budget.
If the company is the best as they say, the pricing may be worth it. However, a rate of $177 for Master-pass (50-59%) is still an unreasonably high price for the quality of paper offered.
Our opinion of the pricing was further worsening after we discovered that the company offers no discounts of any kind. So, do not expect to get a newcomers’ discount or be enrolled in a loyalty program here – the prices you will see in the price calculator are the prices the company charges.
Quality of Delivered Content
We paid an extremely high price for our paper, but the company did meet our expectations. The essay we got was perfect for the grade we ordered it for, even though it would be better if we paid for the highest grade, in this case ‘A-level A* Grade’.
Our writer followed all the requirements we set, including the final delivery date. He delivered the paper only two days after we placed the order, leaving room for revisions and changes. However, seeing that we did not need revisions since the paper did not contain any mistake or plagiarism, we did not opt for it.
Customer Service Quality and Availability
Believe it or not, the customer service of this writing company does not work round the clock! When we tried to contact them regarding the discount options, the chat was unavailable. According to the company’s website, their working hours are from 10:00 to 18:00 (BST).
This can be quite disturbing since students need to reach the writing service at all times regarding the progress of the paper, questions about the service, as well as remarks about a paper and requests for revisions.
Still, the customer service works well, which we found out when we contacted them again during working hours.
Even though ukessays.com is a legit, quality writing service, their pricing is the highest we have seen on the market. In addition, this is not the perfect choice for those who need many papers from one provider, but may be a solid choice for those who want assistance with the learning process.
The lack of 24/7 customer service is yet another disadvantage, even though their agents are highly effective and professional.